ConvertKit vs HubSpot: Which is Best for Creators?

ConvertKit vs Hubspot

Most creators and small businesses can’t afford to hire specialists for every marketing channel they use.

Ideally, there would be an email marketing tool that’s simple to use for people in these situations, but also has some of the power that the most advanced email marketing platforms have.

That’s where ConvertKit and HubSpot really shine.

They both offer basic email marketing features, but also advanced automation and even landing page creation. Instead of having to purchase subscriptions to several different tools, you get most of what you need all in one tool.

While they have a lot in common, there are some big differences between ConvertKit and HubSpot, which we’ll make clear in this comparison review.

About ConvertKit and HubSpot

ConvertKit was first launched in 2013 with a focus on providing email marketing for bloggers. It was really the first email marketing platform to niche down so much, and the blogging community loved having a tool that was designed for their needs.

Over time, ConvertKit has grown and has expanded its focus to providing email marketing features for creators, which includes writers, but also other types of small businesses (e.g. musicians, YouTubers, painters, etc.).

HubSpot is a completely different story, as it was launched back in 2005. At the time, it’s a unique suite of tools for small businesses that use inbound marketing.  Most of the best resources for inbound marketing continue to be produced by HubSpot to this day.

Inside of HubSpot, there’s an email marketing hub, which contains all the features related to email marketing. In addition, you can also sign up for its sales, customer service, CMS, or operations hubs. These all connect seamlessly with each other in the platform, potentially saving you the need to buy other tools.

We’ll just be focusing on email marketing here, but if your business needs sales or customer service tools, it’s something worth keeping in mind.

Features

Email Templates and Editor

Almost every email marketing platform uses a simple drag-and-drop editor for their email editor…except ConvertKit, and we like it.

ConvertKit has a simplified editor that’s really nice to work in once you get used to it. Instead of dropping in elements, you simply add blocks inline, similar to the Gutenberg editor in WordPress (which many creators are familiar with).

There’s a large variety of blocks (e.g. images, files, headings, etc.), including some that are specifically useful for creators like countdown timers and galleries.

convertkit editor

The one awkward part is the templates. There’s a small selection of newsletter-style templates to pick from, and you can create your own as well.

The awkward part is that you need to edit templates outside of the email editor. Then you have to come back to the email editor and select the template. It’s not a big deal, but it feels a bit weird compared to other platforms.

If you’re used to traditional email editors, then Hubspot’s will be intuitive to use.

HubSpot’s email editor is a standard drag-and-drop interface, which isn’t a bad thing. It’s been refined over the years, and is one of the smoothest that we’ve used.

hubspot editor

You can choose from either content blocks (e.g. images, buttons, social sharing icons), or layout blocks (e.g. 2 or 3 columns) to quickly edit your emails.

Finally, there’s a decent selection of templates, and it’s fairly easy to customize them if needed.

List Management

Being able to efficiently view and filter down subscribers is essential to evaluating the effectiveness of your email marketing strategy.

ConvertKit is a bit lacking in this area.

You can view your subscribers easily enough, but you can only filter them down based on basic tags or segments.

On many platforms, you can create segments based on activity like opening the latest email or clicking a link in it. While you can create segments in ConvertKit, there aren’t any options to create them based on behavior.

convertkit list management

Instead, you’re stuck with basic segments based on if they are subscribed to a particular list or signed up through a form.

Conversely, HubSpot has some of the most powerful list management features of any popular email marketing tool.

While you’re viewing contacts, you can create targeted segments based on a huge list of behavior-based conditions. This includes activity like opening or clicking emails, as well as making purchases or being at a certain location in an email sequence.

hubspot list management

The one big limitation is that these segments become intertwined with your contact lists, so you can easily end up with a big messy collection of lists if you don’t stay organized.

Marketing Automation

Automation is where ConvertKit really shines to us, and where it makes up for its lack of list management features.

On top of being able to create basic autoresponder sequences, you can also use the beautiful visual workflow builder that’s fairly intuitive to use to create automation workflows.

Yes, there is a learning curve, but this is simply due to how many events, actions, and conditions that there are to choose from. Considering the complexity, ConvertKit makes automation relatively simple to use.

convertkit automation

You can create workflows from scratch, or choose from pre-built templates for things like newsletters, hosting a webinar, or launching a product.

In the workflow builder, you can add tags or segments to subscribers that take a particular action. For example, you can set a condition of purchasing a particular product, and if they don’t buy it, you can automatically send them follow-up emails to encourage them to purchase.

HubSpot does also offer quite powerful email automation options on certain paid plans.

The workflow builder isn’t quite as intuitive, but it’s still fairly easy to use once you get the hang of it.

Just like ConvertKit, you can use “if/then” branches in order to send subscribers customized content.

You can send emails or assign tags based on user actions like email opens, link clicks, or purchases.

hubspot automation

Both ConvertKit and HubSpot offer comparable automation features that are on par with even email marketing tools aimed at the enterprise level.

Forms and Lead Generation

ConvertKit offers both a landing page and form creator on all its plans.

When it comes to forms, you can choose from multiple types:

  • Inline
  • Modal
  • Slide-in
  • Sticky bar

You can choose from 9 templates that look really good compared to the usual form templates that many other email providers offer.

convertkit forms

While you likely won’t need to customize them too much, you can add any elements or fields that you need, and customize them by simply clicking them.

It’s a minimal and intuitive form builder that we have no complaints about.

HubSpot also has one of the better form builders that you’ll find in email marketing tools.

Again, you can choose from a good selection of form types:

  • Embedded (inline)
  • Pop-up
  • Slide-in
  • Drop down

The default forms aren’t as pretty as ConvertKit’s templates, but the minimal styling still looks pretty good.

hubspot forms

You can add or remove fields easily, and style the entire form from the sidebar.

Additionally, you can preview the form on desktop, mobile, or tablet.

Reporting and Analytics

There’s no single reporting section in ConvertKit. Instead, performance analytics are tied to each individual area (e.g. broadcasts, sequences, workflows), which is intuitive for the most part.

There’s nothing too special about ConvertKit’s reporting, but it has all the most essential statistics.

convertkit reporting

You can quickly see how many times an email has been sent and opened, as well as which links have been clicked. There’s also an overall graph showing how your emails have performed over time compared to each other.

The statistics vary based on what you’re looking for. For example, forms and landing pages show you views, subscribers, and conversion rates.

HubSpot also gives you easy to read email reports, with a few extras.

On top of open and click rates, you can also see a click map, which is essentially a heatmap that makes it easy to see which links were clicked. This is useful if you send out long-form emails to subscribers.

hubspot reporting

In addition, you can also see some advanced performance data like how much time was spent reading an email, or how the email performed based on the email client.

While they may offer slightly different analytics, both ConvertKit or HubSpot will give all the data that almost any small business needs.

Pricing

Neither or these platforms are aiming to be the cheapest email marketing provider, there are plenty of others trying to do that. Instead, they want to offer powerful and easy to use email marketing features for small businesses, which comes at a bit of an extra cost though it’s still affordable.

ConvertKit offers a free plan with almost all of its features that supports up to 1,000 subscribers. Once you get enough subscribers to upgrade, you get access to the automation features, which is the point where you will start to see serious benefits from them.

One thing we haven’t mentioned is that ConvertKit also has features to sell digital products and paid newsletter subscriptions. These are unique features that ConvertKit can only provide because they always design features around creators.

HubSpot also offers a free plan that includes most email marketing features. You can build landing pages and offer live chat to visitors from inside of HubSpot.

The paid marketing hub plans removes branding and adds features like automation, surveys, and polls. But these features come at a cost even higher than ConvertKit.

Both of these platforms offer unique features that can save you from having to buy other tools, but that depends on whether your specific marketing strategy requires them or not.

Ease of Use

Email marketing used to be pretty scary and overwhelming for beginner bloggers (and other small businesses). That’s why it shouldn’t be surprising that ConvertKit has put considerable effort into making the platform easy to use.

If you’re new to ConvertKit, there are quick tutorial videos and a checklist that walks you through the most important features.

Even if you skip those, the minimal user interface design makes most features easy to find and use. Other than a few small quirks that we’ve mentioned before, ConvertKit is one of the easiest email marketing tools to use.

HubSpot is also really well designed, but there’s so much…stuff

Even though the user interface is clean and easy to use once you get used to it, the incredible number of features can be overwhelming if you’re a beginner. Expect to spend a few hours poking around to find everything and reading documentation guides.

Deliverability

You shouldn’t have any deliverability problems with either of these tools.

ConvertKit sends over a billion messages per month and internally says they have a delivery rate of well over 99%. This seems to only factor in bounced emails, not those that end up in the junk box.

HubSpot doesn’t release any internal deliverability metrics, so we can turn to EmailToolTester’s deliverability testing to compare the two platforms.

It puts both ConvertKit and HubSpot right above 90% deliverability, and this test does include emails sent to spam so this is a very good score. It’s among the best of any popular provider.

Integrations

Because both platforms provide a wide variety of features, you probably won’t need to connect your email marketing with much more than your website. But there are always exceptions which is where integrations come in.

ConvertKit has just over 100 integrations in its library, which is a decent number. It has most of the big ones like WordPress, Shopify, and Gravity Forms, but is missing a few including PayPal.

convertkit integrations

If you need to connect your email marketing to any other third-party tools, you’ll want to check if ConvertKit supports them before signing up.

On the other hand, HubSpot has almost 500 integrations, which includes just about any semi-popular tool you can think of.

hubspot integrations

The selection is as good as you can get, although the quality varies widely. Some integrations don’t work as well as you’d expect and have quite poor ratings.

Customer Support

The only real downside of ConvertKit’s support is that there’s no live support.

However, there is email support on all plans, and hundreds of excellent tutorials in the knowledgebase.

In addition, there are valuable resources for creators like the creator community (to get business help from others like you) and free online business classes. These will help you not just with using email marketing tools, but actually using email marketing to grow your business.

As a larger company, HubSpot is able to offer both email and live chat support on all paid plans. The knowledgebase also has hundreds of support guides.

And since HubSpot is the founder of inbound marketing, it’s not surprising that it also has an active community of business owners and an online academy where you can earn certifications.

When to Choose Each: ConvertKit vs HubSpot

ConvertKit is mainly designed for creators, while HubSpot caters more to small businesses. However, with the overlap in their core features, you’ll be happy with either.

We’d recommend going with ConvertKit if you’re looking for the easiest platform to use, or if budget is a main priority.

But if you have a need for extra features found in the sales or customer service hubs of HubSpot, it can provide more overall value. In addition, you get access to a larger library of integrations and live support.

You can see how other email marketing tools stack up to HubSpot in the following comparisons:

Related: Constant Contact vs HubSpot

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